FAQ

How long does shipping take?

Orders are processed in 1-3 business days. Delivery takes 5-10 business days after processing. You'll get a tracking number by email.

How much is shipping?

Free on orders over $49. Smaller orders pay a flat rate shown at checkout.

Can I return an item?

Yes, unused items within 30 days of delivery. Email support@wugaaa.com first and we'll guide you.

What if my item arrives damaged or wrong?

Send us a photo within 7 days of delivery and we'll replace it or refund you in full, free.

What payment methods do you accept?

All major credit cards, Apple Pay, Google Pay and Shop Pay.